Frequently Asked Questions
Getting a home survey can be a confusing process and you’ll no doubt have many questions about what type of report you need or other things to consider. While we’ll cover most of these queries in your initial, free consultation, here are the answers to some of the questions our customer ask us the most.
Yes, all our surveyors and valuers are registered with the Royal Institution of Chartered Surveyors (RICS), which is the industry’s regulatory authority. Many of our surveyors also hold additional qualifications and specialisms. All are highly experienced.
We aim to offer a quick, simple and affordable solution that’s bespoke and tailored to your needs. Because of this, the cost of your survey will be based upon the size and estimated value of your property, and the type of survey you request. We’ll be able to give you a better idea of cost during your initial, free consultation, once we understand your requirements.
Once your booking is confirmed, we’ll let you know when the valuer will carry out the inspection and when your report will be ready. We can turn reports around quickly if required, please mention this during your free consultation.
This will depend on the individual property and the type of survey you request. A valuer’s inspection usually takes between one to three hours to complete and we will aim to get your survey written up and delivered to you within the following timeframes:
- Valuation – 2-3 working days
- RICS Homebuyer Report – 3-5 working days
- Building Survey – 5-7 working days
A RICS Homebuyer Report includes a market valuation as standard. If you are having a different type of survey, there may be a small additional charge if you would like a valuation included. We’ll be able to confirm this during your free consultation.
Your finished report will be emailed to you as a PDF document. Hard copies can be sent out upon request.
We have several regional offices based around England and Wales, and a team of highly experienced and friendly surveyors, to ensure we can provide a quick, convenient and personal service that meets your needs.
A survey can help you negotiate a better price if repairs are needed or there are other issues that need to be addressed. As such, we recommend you share it only with trusted family and friends and your solicitor.
Yes, if there is anything you would like our surveyor or valuer to pay particular attention to, please request this during your initial, free consultation.
No, but we will visually inspect the services and give condition ratings and advice. We are not qualified to test services. If no recent test certification is available, at the time of the inspection, then we will always recommend for them to be tested by a competent qualified person.